Back to Home
Legal Compliance

Privacy Policy

Effective Date: 28 February 2026

Sitara IT (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of information provided by visitors, clients, and users of our website and software platforms. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

a) Business & Contact Info

  • Name
  • Organization / Society Name
  • Email address
  • Phone number
  • Designation
  • City / State

b) Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies and analytics tools)

c) Client Data (For Software Users)

For authorized clients using Sitara IT software, we may process data including:

  • Member records
  • Loan & financial data
  • Transaction records
  • Accounting/Audit data

* This data is collected and processed strictly as per client instructions and contractual agreements.

2. How We Use Information

We use collected information to:

  • Provide product demos and consultations.
  • Deliver and support our software services.
  • Improve our website and services.
  • Communicate product updates and service notifications.
  • Comply with legal and regulatory obligations.

Strictly Confidential: We do not sell or rent personal or client data to any third party.

3. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect data, including:

  • Secure cloud infrastructure
  • Role-based access controls
  • Encrypted connections (SSL/HTTPS)
  • Regular security reviews

While we follow industry best practices, no method of transmission over the internet is 100% secure.

4. Data Hosting & Storage

Client data may be hosted on:

  • Secure cloud servers located in India or approved regions.
  • On-premise servers (if deployed at client location).

Data hosting details are governed by the Software License Agreement with each client.

5. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Understand visitor behavior.
  • Improve website experience.
  • Measure marketing effectiveness.

You may disable cookies in your browser settings.

6. Third-Party Services

We may integrate with third-party services such as:

SMS gatewaysWhatsApp Business APIsPayment gatewaysEmail service providers

These services operate under their own privacy policies. Sitara IT is not responsible for third-party privacy practices.

7. Data Retention

We retain data only for as long as necessary to:

  • Provide contracted services.
  • Meet legal and regulatory requirements.
  • Resolve disputes and enforce agreements.

8. Your Rights

Clients may request:

Access to their data
Correction of inaccurate data
Deletion of data*

* Deletion upon contract termination (subject to legal requirements).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10.

Contact Us

For privacy-related inquiries, please contact us:

Address

Mudra Arcade, M.I., G-27,
Nrupatunga Rd, Kuvempu Nagara,
Mysuru, Karnataka 570023

Have a specific legal question?
Reach out to our support team directly.